Handoff — Your phones, calendar, and admin. Handled.
From solo operators to full teams

You built the business.
You answer the phones.
We answer the phones.

Handoff pairs you with dedicated, college-educated reps who answer your calls, manage your CRM, schedule appointments, and more — working as part of your team, for a fraction of a local hire.

Book a free intro call See how it works

No contracts. No job postings. Your first handoff can happen this week.

handoff · live dispatch

Every call you miss is money someone else made.

80%

of callers who hit your voicemail hang up without leaving a message.

Hiya, State of the Call — study of billions of phone interactions, 2023

36%

of the average small business owner's workweek goes to admin — invoicing, scheduling, data entry. That's roughly 16 hours. Two full working days.

Time etc survey of 251 U.S. entrepreneurs, via Forbes

100x

more likely to reach a lead if you respond in 5 minutes instead of 30. Your Handoff rep responds while it's still hot.

Lead Response Management Study, MIT Sloan / InsideSales

Three steps. Then it's off your plate.

No job boards and no hoping it works out. We've already done the vetting.

STEP 01

Tell us what's drowning you

Calls? Calendar? Lead follow-up? Ad management? We map exactly what to take off your hands.

STEP 02

Meet your match

We source and vet a dedicated, college-educated rep who fits your business. You train them on your process, and the same person shows up every day.

STEP 03

Make the handoff

Your calls get answered and your jobs get booked — you direct the day-to-day, and we handle payroll and the back office behind the scenes.

Your whole front office, handled by Handoff.

From the first ring to the final invoice — and everything in between.

CSR · Call answering

Every call answered, live

Live call answering and booking, plus after-hours and overflow coverage.

CRM

Your software, kept current

Working right inside your software — logging every call, updating accounts, and keeping records clean.

Scheduling · Dispatch

Jobs booked and confirmed

Appointments set, confirmed, and rescheduled; no-shows chased and open slots refilled before the day starts.

Retention · Reviews

Accounts saved, reputation grown

Customer retention calls and win-back campaigns.

Training

New hires, up to speed

Your rep helps onboard and train your new team members on your process.

Admin · Follow-up

The busywork, handled

Invoicing, payment follow-ups, message handling, and inbox cleanup.

Built for seasonal work

Scale coverage up and down with your season.

We know your business isn't the same in January as it is in July, so your coverage shouldn't be either. In your Handoff portal, set the schedule ahead and your bill follows. Slow season, smaller bill. Busy season, all hands.

✓
Flag it in advanceMark lighter days as part-time or block off days entirely, as far ahead as you like.
✓
Your rep plans around itThey see your schedule in the portal and adjust.
✓
Your monthly adjusts to matchCoverage follows your season, and so does the bill.
Built for your industry

If your phone is your pipeline, Handoff is for you.

Realtors Real estate

  • Buyer calls answered while you're mid-showing
  • Showings booked and leads called back in minutes

Home & cleaning Home services

  • Bookings taken and confirmed while you're on a job
  • No-shows refilled and recurring clients kept on schedule

Contractors Construction

  • Estimate requests screened before you drive out
  • Crews and clients confirmed the night before

Every service business Everyone else

  • Every inbound call answered by a real person
  • Jobs booked and reviews requested after each one

A rep in your corner.

Every Handoff rep is a seasoned professional hand picked for your business. You get the same dedicated person every day, someone who knows your clients by name and works as part of your team.

✓
College-educated, top-tier applicantsWe accept a small fraction of applicants after skills testing and live interviews.
✓
The same person, every dayPeople who learn your business and grow with it over time.
✓
Yours to directYou run the day-to-day, just like your own team member.
✓
Backed by HandoffWe handle sourcing and payroll behind the scenes, so you can focus on the work.
The alternative

A full-time hire costs $45k+. This doesn't.

Hiring locally

  • $3,000–$4,500/mo
  • Weeks of posting, interviewing, and onboarding
  • Payroll, taxes, and benefits to run
  • If they quit, you start over

Handing it off

  • A fraction of the cost of a local hire
  • Matched and working within days
  • Sourcing, payroll, and back office on us
  • The same dedicated rep, every day
Free 20-minute intro call

What would you do with 15 hours back?

Tell us what's eating your week. We'll tell you exactly what a handoff looks like for your business — pricing, timeline, and your match. No pressure, no contracts.

Book my free intro call

Prefer email? hello@handoffassistants.com